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Staying Safe & Site Security

Your safety and security are our top priorities.

Account Security

Creating a Strong Password

  • Use at least 8 characters
  • Include uppercase and lowercase letters
  • Add numbers and special characters
  • Avoid using personal information like your name or birthday
  • Don't reuse passwords from other websites

Protecting Your Account

  • Never share your password with anyone
  • Log out of shared or public computers
  • Keep your email address up to date for account recovery
  • Review your account activity regularly

Recognizing Scams

Be aware of these common scam tactics:

  • Phishing emails: Emails pretending to be from BusinessPH asking for your password or personal information. We will never ask for your password via email.
  • Too good to be true offers: Be cautious of businesses offering extremely low prices or unrealistic deals.
  • Requests for payment outside the platform: Always be cautious when asked to make payments through unusual methods.
  • Pressure tactics: Legitimate businesses won't pressure you into immediate decisions.

Remember: BusinessPH will never ask for your password or sensitive financial information via email or phone.

Privacy Protection

We protect your privacy in the following ways:

  • Your email address is never shown publicly
  • Personal contact information is only shared with your consent
  • We use secure HTTPS encryption for all data transmission
  • Payment information is processed securely through Stripe
  • We comply with New Zealand Privacy Act requirements

Reporting Issues

If you encounter any of the following, please report it to us immediately:

  • Suspicious or fraudulent business listings
  • Inappropriate content or behavior
  • Fake reviews or ratings
  • Scam attempts or phishing
  • Copyright or trademark violations
  • Any security vulnerabilities

How to Report

Email us at support@businessph.co.nz with details about the issue. Include screenshots if possible.

Our Security Measures

BusinessPH implements the following security measures:

  • SSL/TLS Encryption: All data is encrypted in transit
  • Secure Password Storage: Passwords are hashed and never stored in plain text
  • Admin Review: All business listings are reviewed before publication
  • Regular Security Updates: We keep our systems updated and patched
  • PCI Compliance: Payment processing through Stripe meets PCI standards

Tips for Safe Transactions

  • Research businesses before engaging with them
  • Read reviews from other customers
  • Verify business contact information independently
  • Use secure payment methods
  • Keep records of all communications and transactions

Have a security concern?

Contact Support